K-News: A Monthly e-Newsletter for our e-Learning Customers
  | June, 2009 |

Welcome to the first issue of "K-News," the new e-Learning newsletter from Element K®, intended for our customers and other friends! K-News will provide a monthly update of our latest e-Learning product releases. But it will go beyond that, variously including partner spotlights, dates of upcoming Element K webinars and conferences, highlights from Element K Blog, and more! And since we are just getting started, we'd very much welcome input from you, our customers, about the types of features you'd find interesting to hear about in K-News each month...we're listening!


Learning News You Can Use:

Partner Spotlights

Upcoming Element K Events

Product Updates from May


Quick Links

e-Learning Catalog icon  e-Learning Catalog

Blog Icon  Element K Blog

Events Icon  Events

Whitepapers Icon  Whitepapers

2009 Archive

Jun 09 | Jul 09 | Aug 09
Sep 09 | Oct 09 | Nov 09
Dec 09

  Contact Us

Footer Bar for Formatting


Learning News You Can Use

Top Ten Technology Skills

Amid the worst job market in decades, IT is where it's at as IT-related employment figures suggested IT staffing levels are steady or on the rise. Networkworld.com recently released their list of the Top Ten Technology Skills based upon a study by Foote Partners LLC, Foote Research Group, an IT research company. According to this Hot List, the "must have" certifications as well as those on the cusp of popularity include:

  1. Business process modeling
  2. Database skills
  3. Messaging/communications
  4. IT architecture
  5. IT security
  6. Project management
  7. Data mining
  8. Web development
  9. IT optimization
  10. Networking

With these "in-demand" job skills in mind, know that Element K's got you covered, offering e-Learning certification courses in areas such as:

  1. ITIL (IT Infrastructure Library) Foundation and Bridge Certifications
  2. Microsoft Certifications
  3. CompTIA Certifications
  4. EC-Council Certified Ethical Hacker Certification
  5. Project Management Professional Certification
  6. Cisco Certifications
  7. CISSP Certification
  8. Business Analysis Certifications

"IT remains a real safe and interesting and high paying place to be," according to Foote Partners CEO, David Foote. And, today more so than ever, technology skills are essential to every business and organization. Element K provides solutions that help meet the requirements of industry-recognized skill standards.

Take advantage of the strength of Element K's IT e-Learning libraries. Contact your dedicated Element K Account Executive or Learning Consultant for more information.



The Changing Role of the CLO and Organizational Learning

Organizations are bracing themselves for one of the toughest rides in years, and as a result, are tuned into cost reduction, restructuring, and workforce efficiency. Two recent articles in Chief Learning Office magazine speak directly to this situation.

In an April 2009 Chief Learning Office magazine article, "The Evolving Role of the CLO," Josh Bersin, founder of Bersin & Associates, stated that in their Corporate Learning Factbook, the research "found that corporate L&D [Learning and Development] spending fell by 11 percent last year, the largest drop in 10 years.” As a result, CLOs have transformed their priorities to only those efforts that exhibit an immediate business impact. In today's business climate, CLOs are focused on:

  • Integration and centralization of learning strategies
    CLOs are dedicated to making training investments applicable to the enterprise as a whole rather than departments building their own autonomous development programs causing an overlapping underutilization of resources.
  • Re-engineer the thought process to be more proactive
    In these tough economic times, businesses are focusing on cost-saving measures at an operational level. Today's CLOs are taking a more proactive approach. Rather than reacting to an operational cost by brainstorming how to reduce it, strategic leaders are getting more creative in finding ways to prevent the expense in the first place. The theory being, don't continue to spend money on medicine to treat the disease; figure out how to eliminate it in the first place.
  • Creation of capability models
    "Capability models provide an overall view of the skills, competencies, and informational needs for critical job families." Once these models are in place, companies can better forecast where L&D investments should be spent, such as which programs should be centralized and integrated or which programs should be maintained and which ones cancelled.

Another perspective on the changing role of the CLO, or any other forward-looking L&D leader in an organization, is provided by Jay Cross and Clark Quinn in the May 2009 Chief Learning Office magazine article "Become a Chief Meta-Learning Officer." They argue that changing conditions for learning leaders during this economic downturn are not temporary, but rather will be long-term and significant. They argue that CLOs need to become "Chief Meta-Learning Officers," by which they mean someone who optimizes "learning throughout the organization, not just in the pockets that once belonged to HR. This takes a broader perspective than what you deal with day-to-day. You've got to rise above the noise to see the underlying patterns, and then optimize them."

Meta-learning means learning about learning—looking closely at the learning-related aspects of your organization and asking yourself tough questions. Fortunately, they give you the key meta-learning questions to ask, from the perspectives of general workplace behavior, network connections, collaboration, informal learning, and finally learning skills. They end with several difficult, provocative questions, including: "Have you taken charge of learning for your organization, or just training?"


As you think through the many questions and issues raised by these two insightful articles, contact your Element K Account Executive or Learning Consultant and see how our products and services—from blended learning programs to the use of Web 2.0 technologies—can help you transform learning in your organization.



What's New at Element K Blog

Element K BlogFirst, an introduction is likely in order. In August of 2008, Element K launched a public blog, Element K Blog, where we provide commentary and insights on the Learning and Development industry. This includes reports on industry conferences, pointers to the best industry resource sites, lists of industry experts with blogs or who use Twitter, and much more. A recently started series is our "Learning and Development Roundup," where we point you to key resources and opinions from the past four to six weeks.

Here is what you'll find at Element K Blog recently:

  • The Where and What of m-Learning - Learn everywhere, and mix it up with a variety of m-learning content.
  • Learning and Development Roundup (Vol. 2) - Includes links to nine items from ASTD, Josh Bersin, Ruth Clark, Jay Cross, Clark Quinn, Jane Hart, Clive Shepherd, and Tony Karrer.
  • The Rise of Webinars, Virtual Conferences, and Twitter Chats - Have you participated in any of these excellent events yet?
  • New Industry Magazine: Government Elearning! - Did you know about this significant new industry publication?
  • Learning and Development Roundup (Vol. 1) - Includes links to five items from ASTD, Elliott Masie, Jay Cross, and Clark Quinn.

We hope you'll check out Element K Blog, come back regularly, and add us to your RSS reader.


Partner Spotlights


MediaPro logoElement K has partnered with MediaPro® to include their superior content addressing critical skills for privacy and security issues. Topics covered in this offering include handling sensitive physical, personal, and/or electronic information to protect workplaces from intrusion and mishandling of company or customer personally identifiable information (PII).

New courses added to the MediaPro offering include:

  • Payment Card Industry (PCI) Awareness
    Today's consumers are increasingly concerned about credit card fraud and about protecting their sensitive credit and debit card data. In response to these concerns, the credit card industry created a set of rules called Payment Card Industry Data Security Standard, or "PCI Standard." This standard calls on companies, banks, and credit card processors to safeguard their customers' credit card data. This brief 15-minute course will help your employees understand how to safeguard personal credit card information.
  • Security Awareness with Privacy Principles
    Helping your organization understand the importance of security and privacy data protection is easier than ever with this online course. The "Security Awareness with Privacy Principles" course combines both security and privacy principles into one single 30-minute course.
  • Identity Theft Red Flags
    This course will help your staff become educated and fluent in identifying the "red flags" used to spot possible fraudulent activities. To be in compliance with the recent federal Identity Theft Red Flags Ruling, organizations must offer annual awareness training as part of their overall compliance program. This brief 20-minute course aligns itself with the six general red flag categories identified under the ruling.
  • Privacy Basics
    Designed for all employees, this brief 20-minute course provides a foundation of critical privacy principles. It addresses both Personal Identifiable Information (PII) and proprietary business information. The course is engaging and interactive to appeal to employees who are on the front lines in protecting data, maintaining trust, and reducing risk.

In addition, the MediaPro courses can include branding and personalization. This would include companies adding their own logos, linking to their policies, including pre-defined pop-up windows where company-specific information can be added, and adding a resources tab where company contact information can be provided.

Contact your Element K Account Executive or Learning Consultant for more information about the MediaPro offering.



GPXS - BlackBerry Training!

MediaPro logoElement K is now providing BlackBerry mobile device training. Through a partnership with GPXS—a worldwide provider of BlackBerry end-user, help desk, support, and administrator training—Element K is able to provide the following e-Learning courses:

  • BlackBerry® Bold™ 8800/8900/9000
    Learn the basic functions of the BlackBerry® Smartphone to include messaging, calling, browsing the Internet, the address book, the calendar, and more.
  • BlackBerry® Helpdesk
    Learn about the BlackBerry® architecture and how to troubleshoot most common end-user problems. Also learn about frequently asked questions and how to answer them efficiently or how to escalate an incident in the support chain.

This BlackBerry training is included in Element K's new Mobile Device Learning Library that was launched in May 2009. In the future, the Mobile Device Learning Library will include end-user and help desk training for other mobile devices such as Mobile PC Phones, iPhones, and more.

Contact your Element K Account Executive or Learning Consultant for more information.


Upcoming Element K Events
  • Webinar on July 22, 2:00 p.m. EST: Blending Web 2.0 Technologies with Traditional Formal Learning

    How do you as learning leaders integrate Web 2.0 technologies—wikis, blogs, forums, and so on—with the traditional formal learning methods such as e-Learning (synchronous or self-paced) and ILT? What collaborative technology is the best to use in various learning program scenarios? What are some strategies for blending Web 2.0 technologies with the learning modalities you've invested so much in over the years? What are the connections with informal learning and performance support?

    This session, presented by Thomas Stone of Element K, will answer these questions and more. After providing definitions and context, Tom will discuss Web 2.0 in the context learning and development. He will explain the role of experts in Web 2.0, give you critical best practices learned from real experience, specifically describe how the blend can occur, and give you a dozen actionable strategies for including Web 2.0 technologies in your blended learning solution.
    Register now for this event!

  • Conference August 19-21: Society for Advanced Learning Technologies (SALT)

    The SALT Interactive Technologies Conference will be held in Washington, D.C. Tom Stone of Element K will be presenting "Blending Web 2.0 Technologies with Traditional Formal Learning." For more information on this conference, visit the SALT conference website.
  • For more information about conferences that Element K will be participating in, see the Element K Events page.

    For more information about our webinars, see the Element K Webinars page.


    Product Updates from May

    E-Learning Courses
    Element K's award-winning e-Learning content includes robust multimedia content, software simulations, business simulations, quizzes, assessments, and more. And our massive libraries continue to grow each month! The latest e-Learning course additions include:

    Business Skills

    • Managing Multigenerational Teams: Leveraging the Capabilities of Intergenerational Teams (Includes Simulation)
    • Positive Work Environment: Creating a Positive Work Environment (Includes Simulation)

    Office Productivity

    • ACT! 2009: Level 1
    • Microsoft@reg; Office Excel 2007: Level 4
    • Novell GroupWise® 8.0: Level 1
    • QuickBooks 2009 for Windows: Advanced

    Design and Media

    • Adobe® Flash® CS4: Level 2
    • Adobe® InDesign® CS4: Level 1 (Macintosh)
    • Adobe® Photoshop® CS4: Level 2 (Macintosh)
    • CorelDRAW® X4: Level 1

    IT Professional

    • Archiving Files and Remote Transfer WS-1004-S10 (Sun) v2.0
    • CIW: Network Technology Foundations
    • Fundamentals of Switching Technologies
    • Implementing Cisco Security Monitoring, Analysis and Response System (MARS) v3.0
    • Manipulating and Managing Files and Directories WS-1001-S10 (Sun) v2.0
    • Searching and Process Manipulation WS-1002-S10 (Sun) 2.0
    • Shell Scripting in UNIX
    • Using Components of the Desktop System WS-1000-S10 (Sun) v2.0
    • Working With the Shell WS-1003-S10 (Sun) v2.0

    Localized Courses

    • (French) Appliquer les bases du leadership (Deuxième édition) (Comprend la Simulation) (Français) [Applying Leadership Basics (Second Edition) (Includes Simulation)]
    • (French) Bases d'une communication efficace (Deuxième édition) (Comprend la Simulation) (Français) [Basics of Effective Communication (Second Edition) (Includes Simulation)]
    • (French) Ce que font les bons dirigeants : Les 100 premiers jours (Comprend la Simulation) (Français) [What Good Managers Do the First 100 Days (Includes Simulation)]
    • (French) Reconnaître la performance des employés (Deuxième édition) (Comprend la Simulation) (Français) [Recognizing Employee Performance (Second Edition) (Includes Simulation)]
    • (Spanish) Capacitación antiacoso para empleados de los 50 estados (Español) [50 State Anti-Harassment Training for Employees]


    Contact your Element K Account Executive or Learning Consultant to learn more about our various libraries of E-Learning courses.


    Element K's E-Reference offerings provide a vast searchable library of reference titles. Through our Safari partnership, we provide titles from top industry publishers such as O'Reilly, Que, Peachpit Press, Sams, Prentice Hall, and many others. In the month of May, we added Safari titles in these categories:

    •   72 Business Skills
    •   11 e-Business
    • 117 Design and Media
    •   23 Office Productivity
    •   68 Networking and Operating Systems
    •   12 Communications Technologies
    •    1 Programming and Web Development

    In addition, we also offer an ever-growing collection of IBM Redbooks, with 93 additional titles added in May.

    Contact your Element K Account Executive or Learning Consultant to learn more about Element K's E-Reference offerings.


    Knowledge Portals Knowledge Portals
    With our easy-to-use Knowledge Portals, you can quickly utilize the wide variety of tools that are included in your subscription, such as e-Learning courses, e-Reference libraries, management videos, book summaries, and more. In addition, Knowledge Portals provide quick access to relevant Element K blogs and forums on the KnowledgeHub platform. Each Knowledge Portal is centered around a particular job role, topic area, or industry certification area, and displays only the content that the user has a subscription to, so everything they see in the portal is accessible to them.

    Earlier this year, Element K released the following Knowledge Portals:

    • Management
    • Office Professional
    • Project Management

    The two additions in the past month were:

    • CompTIA
    • Creative Designer

    Contact your Element K Account Executive or Learning Consultant to learn more about Element K's new Knowledge Portals.


    One of our most innovative partners, getAbstract, provides book summaries of the latest and most important books in business. Most of us don't have time to read every interesting book that comes along, but with getAbstract, you don't have to. Access book summaries in a variety of formats, including PDFs or as audio content for your iPod or BlackBerry. The latest getAbstract additions include:

    • 3-D Negotiation: Powerful Tools to Change the Game in Your Most Important Deals by David A. Lax and James K. Sebenius
    • Acing the Interview: How to Ask and Answer the Questions That Will Get You the Job! by Tony Beshara
    • Against the Gods: The Remarkable Story of Risk by Peter L. Bernstein
    • Asian Brand Strategy: How Asia Builds Strong Brands by Martin Roll
    • Crisis Communication: Practical PR Strategies for Reputation Management and Company Survival by Peter Anthonissen
    • Crunch Point: The Secret to Succeeding When It Matters Most by Brian Tracy
    • Democracy's Good Name: The Rise and Risks of the World's Most Popular Form of Government by Michael Mandelbaum
    • Disrupting Class: How Disruptive Innovation Will Change the Way the World Learns by Clayton M. Christensen, Curtis W. Johnson, and Michael B. Horn
    • Executive Coaching for Results: The Definitive Guide to Developing Organizational Leaders by Brian O. Underhill, Kimcee McAnally, and John J. Koriath
    • Made in America: My Story by Sam Walton and John Huey
    • Make Meetings Matter: Ban Boredom, Control Confusion, and Terminate Time Wasting by Charlie Hawkins
    • Outsmart!: How to Do What Your Competitors Can't by Jim Champy
    • Personality Not Included: Why Companies Lose Their Authenticity – And How Great Brands Get it Back by Rohit Bhargava
    • Public Relations for Asia by Trevor Morris and Simon Goldsworthy
    • The Art of Engagement: Bridging the Gap Between People and Possibilities by Jim Haudan
    • The Fat Tail: The Power of Political Knowledge for Strategic Investing by Ian Bremmer and Preston Keat
    • The Leadership Code: Five Rules to Lead By by Dave Ulrich, Norm Smallwood, and Kate Sweetman
    • The Necessary Revolution: How Individuals and Organizations Are Working Together to Create a Sustainable World by Peter Senge, Joe Laur, Sara Schley, Bryan Smith, and Nina Kruschwitz
    • The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by Joseph Michelli
    • The Power of Unreasonable People: How Social Entrepreneurs Create Markets That Change the World by John Elkington and Pamela Hartigan
    • The Truth About Middle Managers: Who They Are, How They Work, Why They Matter by Paul Osterman
    • Why We Make Mistakes: How We Look Without Seeing, Forget Things in Seconds, and Are All Pretty Sure We Are Way Above Average by Joseph T. Hallinan

    Contact your Element K Account Executive or Learning Consultant to learn more about the getAbstract products.


    Blended Blueprint screencap image Blended Blueprints Workshop Editions
    Bridge the gap from online to classroom instruction with Element K's Blended Blueprint: Workshop Editions. These four-page documents are assembled as companion resources for online courses in the Business Skills library. And they serve as the ideal guide for lunch-and-learn sessions or similar hour-long classroom training intended to cap an online learning experience. Assemble your online students into a classroom to review key course guidelines and learning points, explore unique collaborative classroom activities, and access other relevant Element K resources. In May we added 29, including:

    • Accepting a Decision
    • Be an Effective Facilitator
    • Business Meeting Skills
    • Change Management for Employees
    • Creating and Maintaining Life Balance
    • Defining the Issue of a Problem
    • Developing and Leading an Effective Team
    • Developing Yourself as a Leader
    • Dynamic Business Presentations
    • Effective Business Writing
    • Effective Management: Communicating Effectively
    • Effective Management: Creating Successful Solutions
    • Effective Management: Cultivating Great Teams
    • Effective Management: Developing as a Manager
    • Effective Management: Empowering Your Workgroup
    • Effective Time Management for You
    • Excellence in Technical Customer Service
    • Investigating the Problem
    • Leading Your Team to Business Results
    • Managing a Virtual Office
    • Managing Conflict
    • Mastering Cold Calls
    • Persuasive Business Writing
    • Planning and Controlling Budgets
    • Presenting Your Ideas Effectively
    • Selecting the Solution for a Problem
    • Solving Problems Logically
    • Understanding and Using Contracts
    • Working with Difficult People

    Contact your Element K Account Executive or Learning Consultant to learn more about the Blended Blueprint: Workshop Edition products.


    Audio MP3 Course Content
    Many of our Business Skills e-Learning courses also have a significant portion of the conceptual content available as Audio MP3 downloads for playback on your iPod or compatible smartphone devices. In May, we added Audio MP3 content for the following Business Skills courses:

    • Developing and Implementing a Strategic Plan
    • Developing and Leading an Effective Team
    • Developing Successful Training for Non-Training Professionals
    • Dynamic Business Presentations
    • Effective Management: Cultivating Great Teams
    • Financial Performance Essentials
    • First Steps Towards Strategic Planning
    • Hiring Outstanding Teams: Attracting the Right Candidates
    • Hiring Outstanding Teams: Behavioral Interviews and Other Techniques
    • Hiring Outstanding Teams: Integrating New Team Members
    • Investigating the Problem
    • Leading Your Team to Business Results
    • Making Group Decisions
    • Making Wise Investment Decisions

    Contact your Element K Account Executive or Learning Consultant to learn more about the downloadable Audio MP3 content for select Business Skills titles.


    Web 2.0 Offerings
    For our Learning Products customers who are using our KnowledgeHub LMS, Element K has launched a new blog, on the topic of Project Management. This is a group blog, authored by several experienced and certified Project Managers. Check out the blog, add your comments, and learn from Element K experts and your learning peers on our platform.

    Contact your Element K Account Executive or Learning Consultant to learn more about the collaborative Web 2.0 offerings on our KnowledgeHub LMS platform.



    For more information on Element K:
    http://www.elementk.com or call 1-800-434-3466.
    Element K, 500 Canal View Blvd., Rochester, NY 14623

    Copyright 2009 Element K Corporation. All rights reserved. Element K and the Element K logo are trademarks of Element K Corporation. Products or other names may be trademarks of their respective proprietors who may not be affiliated with Element K. Element K is part of NIIT, a global talent development corporation operating in 32 countries.


    Gray bar for formatting